ITIL® 2011 At a Glance

Long, John O.
2012, VIII, 95 p. 74 illus.
SBN 978-1-4614-3897-7
Immediately available per PDF-download (no DRM, watermarked)

Content Level » Professional/practitioner

Keywords » BPMN – Best Practices – ITIL – ITIL 2011 – ITSM – Process – Service Desk – Service Menagement

Related subjects » Business & Management for Professionals – Information Systems and Applications – Innovation – Technology Management – Software Engineering

Buy the Print, eBook, or Bundle today

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.