
Remoteness from the locus of impact of a transaction seems to embolden actors, even when they know that they are acting illegally. We know well how people abuse technology, but we do not have good insights as to why people would indulge in such acts. Broad answers include people’s greed, poor reward systems and attitude. These may or may not be the drivers of immorality, and even if they are, they do not offer a good understanding of why humans lean toward the abuse of technology. And yet, there is some good news. Automated systems with direct interfaces to, for example, train travelers can be expected to diffuse bribery and generate more robust environment to nurture moral acts. Empowering people with technology may not be easy, but when done right, it is capable of producing significant behavioral change. What do you think? I am particularly interested in known or possible reasons as to why technology seems to be the culprit in individual or organizational wrongdoing. Read Vasant Raval’s recent Journal column:
Vasant Raval, DBA, CISA, ACMA [ISACA Journal Author Blog] |