Leaky End Users Star in DBIR 2016

Insider threat once again tops the list of enterprise cyber security threats in the 2016 Verizon Data Breach Investigations Report (DBIR). For the second straight year, Verizon research showed that the average enterprise is less likely to have its data stolen than to have an end user give away sensitive credentials and data—whether unintentionally or maliciously.

From insecure storage, transfer or disposal of sensitive information, to lost or stolen endpoint devices, to intentional data theft and privilege abuse, to simply entering the wrong recipient name in the email address field, the vast majority of breaches can be traced back to end users. “Our findings boil down to one common theme,” said Verizon Enterprise Solutions Executive Director of Global Services Bryan Sartin, “the human element.”

Overall, 2015 trends persist in 2016
The 2016 DBIR pulls trends and insights from more than 100,000 incidents—and 3,141 confirmed data breaches—across 82 countries. Is there anything groundbreaking in this year’s DBIR? Nope. Verizon reports “no drastic shifts” and no “show-stopping talking point.” For the most part, last year’s trends and patterns continued. But to “strike a deceased equine” (as Verizon put it), these persistent trends bear reviewing.

Phishing still works—end users are more likely than ever to click the link
The 2016 DBIR found hackers increasingly targeting devices and people instead of servers and networks, with phishing attacks growing from less than 10 percent of all attacks in 2009 to more than 20 percent in 2015. Why? Because people are more likely than ever to “click the link.” Verizon says 12 percent of people tested will click on a phishing attachment—up from 11 percent in 2014. Also of note: the same study found only three percent of users that receive a phishing email report the attack attempt. The IT department is stuck between a rock and a hard place. More people fall for the scam, and no one gives IT a heads-up.

Privilege abuse is still a top insider threat—with an emerging twist
Traditional privilege abuse involves an internal user stealing or corrupting sensitive data—whether for personal gain or in collusion with an external actor. Verizon noted an emerging twist: external parties with legitimate access credentials (a customer or vendor, for example) colluding with another external actor. Verizon also showed that insider threat detection is extremely difficult in cases of privilege abuse, with most incidents taking months for the enterprise to discover. This year, privilege abuse was the top defined category of cyber security threats, second only to the catchall category of “Miscellaneous Errors.”

Something new: the three-pronged attack
Cybercriminals aren’t just getting smarter—they’re growing more patient. Verizon highlighted what it called the “new three-pronged attack”:

  1. Phishing email lures user to malicious link or attachment.
  2. Clicking the link installs malware that targets a user’s various digital access credentials. Sophisticated malware can even compromise other users’ credentials through this one entry point.
  3. Those credentials are later used in other attacks.

The first challenge here is tracing the subsequent attack back to the initially-targeted user and the original phishing email. The second is figuring out just how deep the attack went—which credentials were compromised and which data may have been exposed or stolen. Playing the “long con” gives cybercriminals a chance to slowly, silently extend the reach of the breach, with users and IT unaware.

Biggest cost: tracking down data during breach recovery
With sophisticated attacks leveraging insider credentials to go deeper and broader, it’s no surprise that the biggest cost of an enterprise data breach comes from the daunting task of forensic analysis. Figuring out what data was compromised, and tracking down copies of the files, puts an enormous strain on IT resources, and accounts for nearly 50 percent of the average total cost of an enterprise data breach.

TL;DR—Breaches are inevitable; data visibility is key
The DBIR is great reading (really—you’re guaranteed a laugh or two), but it’s 85 pages long. Here’s the quick-and-dirty:

  • “No locale, industry or organization is bulletproof.” In other words, breaches are inevitable.
  • Know your biggest threats. Take five minutes to check out the tables on pages 24 and 25, showing incident patterns by industry.
  • “You cannot effectively protect your data if you do not know where it resides.” Breach remediation is crucial. Data visibility is key.

Next, we’ll tackle this last point—why data visibility is essential to effective breach remediation, and how an enterprise can enhance data visibility.

Download The Guide to Modern Endpoint Backup and Data Visibility to learn more about selecting a modern endpoint backup solution in a dangerous world.

Susan Richardson, Manager/Content Strategy, Code42

[Cloud Security Alliance Blog]

Traveling the Road to GRC Maturity

Today’s business environment is fraught with risk. However, to successfully seize growth opportunities in the market, organizations need to effectively position themselves to embrace risk with confidence instead of simply avoiding it.

Technology, economic and market conditions affect organizations on a daily basis. The constantly changing landscape of risk is a leading topic in headlines, industry forums, media outlets and board rooms. We are moving to a world where your risk management approach is not only your defense against known and unknown risks, but a critical component of your competitive advantage.

The next five years will bring even more pressure and greater shifts in the way governance, risk and compliance (GRC) programs need to operate to succeed. Not only are regulations and risk management needs changing, but the technology used to power businesses is radically shifting. The delineation between digital strategies and business strategies has disappeared, and any differentiation between cyber risk and business risk has vanished, as well.

What’s Your Cyber Risk Appetite?
Given that many new business growth strategies rely on technology, organizations must be able to manage cyber risk as part of their risk management strategy. This convergence is leading many organizations to think in terms of cyber risk appetite – what risks can the business take and which are beyond the tolerance of the organization.

GRC programs must create a unified risk culture and a common language across the enterprise in order to understand risk in the context of the organization’s overall objectives. Therefore, effective risk management practices must address cyber risk and business risk in equal measure and provide a consolidated view of risk to executives and practitioners.

These capabilities do not magically appear within an organization overnight. The transition from a compliance-driven approach to a risk-based strategy takes commitment and collaboration across all “lines of defense” within an organization. The road to a mature risk management strategy has many twists and turns. Organizations will face multiple forks in that road and a fair share of distractions and derailments. However, the benefits of staying the course are clearly evident.

Risk management is becoming a core capability that separates the winners from the losers. Organizations that understand and effectively manage risk will prosper, while those that cannot will fail. Success starts with the ability to manage risk in a manner that frees up resources to focus on the company’s long term, strategic objectives. Executives need relevant, up-to-date risk information in order to make the right decisions and pursue the right opportunities.

I am pleased to be participating in a 16 June (11 a.m. CDT) webinar titled Next-Gen GRC: Building a Road to GRC Maturity with fellow risk and compliance professionals to discuss this maturity journey. Every organization has its own challenges but there are some fundamental elements that can make a significant impact in your program’s success. We will be discussing strategies to push risk management across your organization and take your program to the next level.

Patrick Potter, GRC Strategist, RSA

[ISACA Now Blog]

Hiring Your First CISO: A How-to

ISACA Now recently talked to Joyce Brocaglia, founder and CEO of Alta Associates, an executive search firm specializing in Information Security, IT Risk Management and Privacy. Brocaglia shared her insider views on the process of hiring a first Chief Information Security Officer (CISO).

What are the top considerations when hiring an organization’s first CISO?
The most important thing companies must understand is why they have made the decision to hire a CISO in the first place. Clients frequently see the following scenarios:  1) They currently have someone managing security who is incapable of creating a comprehensive strategy. 2) They have a decentralized organization and want a CISO to develop a centralized organization. 3) Their board of directors or audit committee has concerns and recommends they install a CISO.

Each scenario influences the skills a successful candidate should possess. After understanding why they are hiring a CISO, they must determine where the role sits in the organizational chart, its budget, team makeup and compensation.

What should an organization look for in CISO candidates?
First-time CISOs must have immediate credibility within the organization. That means they should hit the ground running, assess the current state of the information security program, and create a roadmap for moving forward. Typically their initial 90-day goals are to meet key stakeholders, understand organizational needs and identify low-hanging fruit. That means the candidate must be client-facing and collaborative, while also possessing the requisite technical skills. Many successful first-time CISO candidates are currently second in command at larger, more mature organizations. Candidates interested in building an organization, have a holistic approach to risk and can articulate technical issues in business terms, are best suited for this role.

What is the process for a best-in-class CISO search?
Although many companies consider doing the search themselves, given the demand for CISOs and the complexity of the role, they are best served by retaining an executive search firm specializing in information security. Many firms have recently recognized the potential revenue in cybersecurity recruiting and claim to be specialists, so buyers beware. Hiring managers and talent acquisition executives should thoroughly interview search firms and ask for examples of recent similar successful searches and references.

A track record and trusted network of industry relationships are keys to successful CISO searches. The hiring company should be confident in the recruiting firm’s knowledge of market data on compensation, its ability to understand their culture and its network to provide a diverse slate of qualified candidates. With extreme demand for well-qualified candidates, an inverse relationship exists between the length of the interview process and likelihood of acceptance. Organizations should streamline the process by ensuring interviewers understand the CISO role and responsibilities, and remember to sell the benefits of joining the team. Our firm sets up a launch call with the hiring manager and key stakeholders, provides a slate of spot-on candidates within the first 15 days, has biweekly update calls and partners to find the best possible candidate in a timely manner.

How is the CISO position established in an organization?
The decision to hire a CISO usually comes from the board of directors or C-suite executives. Some become uncomfortable with their organization’s risk level. Others respond to a breach, an audit or consulting firm recommendation. Some recognize the need to be proactive about security and keep their company out of the headlines. The executive team must ensure the new CISO is positioned high enough in the organizational chart. Most companies have the CISO report directly to the CIO. They also need to provide the CISO executive sponsorship and support in an active, public way internally and externally to demonstrate the company has prioritized cybersecurity and the CISO role. This supports the CISO’s efforts to influence the culture changes often required in organizations that had not previously considered information security an important differentiator and contributor to success.

Editor’s note: The ISACA Now Blog section is celebrating Women in Technology Month throughout June by featuring female bloggers. If you are a female blogger and would like to contribute a blog, please contact us at news@isaca.org.

Joyce Brocaglia, Founder/CEO, Alta Associates

[ISACA Now Blog]

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